We value your shopping experience and want you to be completely satisfied with our products. Therefore, we have a simple and straightforward refund policy:
If you are not satisfied with our product or have any quality issues, you can request a refund within 30 days of purchase, and we will provide an unconditional refund.
Simply contact our customer service team email@example.com, provide your order information, and the reason for the refund, and we will process your refund request as soon as possible.
Please note the following:
The refund will be issued to the original payment method you used for the purchase.
The refund amount will include the purchase price of the product, excluding any shipping or other fees.
Refund processing may take some time, and we appreciate your patience.
We are committed to providing you with high-quality products and excellent customer service. If you have any questions about the refund policy or need further assistance, please feel free to contact our customer service team.
Thank you for your understanding and support!
LISA LOTTE Team